Resume
Work
Experience
2018 - Present
UX Researcher and Strategist, Palladian Partners
Develop and guide user experience and content strategy, supporting federal digital projects through discovery, research, design and implementation stages, including public websites and intranets for NIH, CDC and FDA.
2016 - 2018
Content Specialist, Johns Hopkins Medicine
Served as team lead for the HopkinsMedicine.org Healthy Woman web portal, directing content and user experience strategy, editorial timelines and promotion.
2014 - 2016
Digital Media and Marketing Manager, Johns Hopkins University
Led implementation of a school-wide website redesign, including user research, development of information architecture, content management training and migration planning. Managed website, email newsletter, and social media content
2011 - 2014
Outreach and Communications Specialist, American Urological Assocaition
Created and managed website, social media and email newsletter content. Spearheaded the development of a patient magazine. Coordinated development of patient education materials with subject matter experts and ensured adherence to plain language.
2010 - 2011
Member Engagement and Development Associate, Iraq and Afghanistan Veterans of America
Helped new members sign up to receive benefits. Developed web, email and social media content to engage members, prospective donors and funders. Composed grant proposals, progress reports and presentations for funders.